We decided to stay at Comfort Inn in Billings MT during our Christmas trip to see family. During our stay on Christmas Eve night, we were robbed.
To our shock and dismay, the staff (only 2 on that day) did nothing to help. NOt even contact the police. Management was NOT helpful that night either. The only thing they had to say is, "We are not liable." Really??
600 dollars worth of electronics gone. Please don't stay at their chain. If this is what we have, then we as consumers can do better! Terrible place to stay.
Plus they still required that we pay for the night. Are you kidding me?? Our family is devistated and the only thing I recieved was an apology the next day after I had to call them.
Couldn't even make me a priority to let me know what was going on. Never stay at Comfort Inn and please let your friends know.
Monetary Loss: $650.