Not resolved

I was sad to discover there wasn't a Bible in my drawer. Hope it was a mistake.

I'll remember to bring one and donate it to the hotel room, I stay in. I only stay at this hotel to use up free points. Night clerks and AM clerks were not at all friendly but then this is Lewiston, ID and sadly expected.

Surprised I even got my free rewards since I was cheated out of a free room last year, when I complained to corporated about a cancellation that I had made at their location in the Tri Cities of Washington and the manager said I didn't make it. Also, there are nicer less expensive hotels that have rewards and ARE MUCH more pet friendly and they don't charge.

Review about: Comfort Inn Customer Care.

Reason of review: Poor customer service.

Preferred solution: Still want a free room credit that was denied at the Tri Cities loc. No phone calls, please.

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