Product: Comfort Inn Customer Care Clear all filters (10 of 10 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
As she did not have her cellphone nor any money on her, she stopped t the Comfort Inn on Emmons Avenue in Brooklyn, and asked the man behind the counter if would be kind enough to make a local call to my cellphone so we can reunite as I did not know where she was. He...
Read more
1.0
Product
Comfort Inn Customer Care
I didn't like
  • Rudeness of the staff
#1105109
Reply to reviews
We had came to styled for one night in Plymouth Indiana.First thing first I don't think anyone knows how to use a phone in this hotel front desk. I called on numerous occasions the night we were there because the tv was not working. I called at least 4 times with no...
Read more
Comfort Inn Plymouth, Indiana
Product
Comfort Inn Customer Care
#1095996
Reply to reviews
My sister and i traveling with our handicapped mother stopped in Bishop Ca trying to find a motel w/ handicap access.CRYSTAL at your front desk called several places for us,and none had rooms w/ access. She showed us a room that would work for us. CRYSTAL went out of...
Read more
4.4
Product
Comfort Inn Customer Care
#1091251
Reply to reviews
On April 18, 2017 we booked rooms at this motel.Due to a change in our situation, we had to cancel them on May 17, 2017. The motel had run our credit card and refused to credit saying we should have read the acknowledgement of our booking. They say no refunds. We have...
Read more
1.0
Product
Comfort Inn Customer Care
I didn't like
  • Manner in which this was handled
#1076582
Reply to reviews
I was sad to discover there wasn't a Bible in my drawer.Hope it was a mistake. I'll remember to bring one and donate it to the hotel room, I stay in. I only stay at this hotel to use up free points. Night clerks and AM clerks were not at all friendly but then this is...
Read more
Product
Comfort Inn Customer Care
#1010666
Reply to reviews

When we got there, they said they were booked, smirked at us and said our reservations were for another night, even tho we had confirmed and had written confirmations in hand for that night. The desk clerk wouldn't help us find another room or tell us about any other hotels in the area. It was a nightmare. We ended up travelling about another 40 minutes north to find a hotel room. We will never ever stay at a comfort inn...
Read more
1.0
Product
Comfort Inn Customer Care
I didn't like
  • Desk clerk smirked at our loss
  • Cancelled our guaranteed confirmed reservations
  • Desk clerk did not offer assistance
#925867
Reply to reviews
The front desk person told me (at 1:15 when I first arrived) that ALL rooms were being cleaned and took my cell # and told me she would call me as soon as the room was ready. I asked if she could prioritize have my room (and another where one gentlemen was waiting...
Read more
1.0
Product
Comfort Inn Customer Care
I didn't like
  • Worse management with disgusting attitude
  • Reservation process
  • Incompetent manager
#922786
Reply to reviews
When we arrived at the Comfort Inn, we were told that there wasn't a reservation in our name, in fact, the hotel was full and they're were no more rooms available. My cousin is new to his IPhone and didn't save his confirmation info so there we were. The Indian man...
Read more
Product
Comfort Inn Customer Care
#917627
Reply to reviews
Total Horrible Place where rooms are provided to customers with lots of bed bugs, where you should never consider to stay as all are talking and thinking in USA about well being, health care as you do not want to pay from your pocket by staying and paying at lower...
Read more
1.0
Product
Comfort Inn Customer Care
I didn't like
  • For money force someone else to sign papers
  • Rooms with lots of bed bugs
  • Which was not booked or extended by the person on folio
#777665
Reply to reviews
My family and I have stayed at the Comfort Inn Suites in Kent, OH (OH363) many times for the last four years and never encountered any problems. But unfortunately, the stay during my son's graduation weekend was a NIGHTMARE. Firstly, a room/suite that I booked since...
Read more
Product
Comfort Inn Customer Care
I didn't like
  • Various complaints with management not staff
#755653
Reply to reviews