Comfort Inn Complaints and Reviews

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Comfort Inn
Main address: Guest Relations Service Center 58701 Minot ND
800-300-8800, 888-770-6800, , http://www.choicehotels.com/ires/en-US/html/EmailSupport?sid=xwUA.3xAgrggYg.5
  • 36+1 mobile complaints
  • $19.5K claimed losses
  • $528 average
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  • 11 hours ago
  • Hotels and Resorts
  • Fulton, Illinois
  • Customer Service
  • 5

We called (844)560-4617 to make reservations with the Comfort Inn in Fulton Ill for Oct 26th. The first call we talked with a lady, we were put on hold while she went to check on the 5070 points that we have and see if they could be used. Before she returned the phone hung up. Called back and spoke to a man. Gave all the information again. We were put on hold again while he checked on what our... Read more

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  • Oct 14
  • Hotels and Resorts
  • Bad Smell
  • 11

My husband and I booked and stayed at the Comfort Inn in Orlando. Address: 7675 w irlo Bronson Hwy Kissimmee, FL 34747. We were told prior that the room #439 that was assigned to us was one of the best they have. After dinner we took our usual walk and return to our room. We laid down on the bed near the door. At about 2:30 am I smelled a STRONG SMELL OF URINATION. The longer we were there the... Read more

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  • Sep 27
  • Hotels and Resorts
  • Gurnee, Illinois
  • Hotel Accommodation
  • 16

It was so bad there is no way to explain it in only 100 words.As soon as we got here the manager told me and my wife that our great uncle had a few days to fax information relating to our stay and then the following day the same manager told us we had untill 3pm to fax the information even after we paid 380.00 for a week stay or we had to leave. He was more than rude. On top of it the maids don't... Read more

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  • Aug 15
  • Hotels and Resorts
  • Hotel Reservation
  • 11

I basically had lost my credit card and someone made reservations to stay at Comfort Inn and Suites in Porter Indiana. I cancelled the reservation as soon as I saw it on my debit card app. I contacted "Bob" the hotel manager and he never wanted to speak to me nor refund my money even though no one stayed in the suite and the reservation was cancelled. The staff was all very rude on the phone and... Read more

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  • Aug 04
  • Hotels and Resorts
  • Birmingham, Alabama
  • Unliveable Accomodation
  • 39
Comfort Inn - horrible hotel
1 of 10

I stayed at the comfort in in Birmingham Alabama on colonnade parkway. this was by far the WORST hotel i have EVER been in. just a list of what was wrong 1. the carpet around the wall was off 2. the refrigerator was cracked 3. there was some lonely baseboard molding on top of the refrigerator. 4. the dust alone besides the refrigerator was almost an inch thick. 5. the air conditioner was being... Read more

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  • Jul 26
  • Hotels and Resorts
  • Petoskey, Michigan
  • Dirty Inn
  • 18

We booked 3 nights at Comfort Inn in Petoskey. When we walked in the hallway was dark and smelled. The carpets were buckled and not an inviting color, maybe that's why the lack of lighting, keeping it dark distracts you from noticing the dingy walls and floors,yuck. It just make me walk faster. the doors could use a coat of paint. When we opened the door to our room is was like a the room had... Read more

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  • Jul 15
  • Hotels and Resorts
  • Dirty Hotel Room
  • 9

The whole family got sick from dirty room. As soon as we went inside the room, we couldn't breath right we where coughing through the whole night . I had to rush my 10 year old daughter to the hospital the following morning because she started bleeding through the mouth due to her cough. I lost my voice due to the cough as well. My mom and son had asthma because of the bad air in the room.... Read more

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I drove 4 hrs almost to springboro oh to stay at confort inn to go to kings island they cancelled my room and then gave me a smoking room when I have a kid room stunk back I think really they should owe me 2 nights at my local motel it was bull *** for theme to lie to me Add comment

     

  • Sep 26, 2013
  • Hotels and Resorts
  • Special Offer
  • 16

Stay two nights and get another night free? I stayed about 4 nights and then made a reservation for a free night. They charged me $110 and said they could not change it. I called customer service and was put on hold for over 30 minutes...finally gave up. I think customer service is in India or somewhere. I'm moving to Holiday Inn Express and try them. The first time I called customer... Read more

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  • Sep 24, 2013
  • Hotels and Resorts
  • Bowie, Maryland
  • Jewelry
  • 3
  • 3
  • 43

WE ARE REGULAR GUESTS AT THE C.I. IN BOWIE, MARYLAND. I HAD PLACED A BOX OF JEWELRY IN THE DESK DRAWER. I TOOK ONE ITEM OUT AND THEN NEVER TOUCHED THE BOX AGAIN. THE NEXT MORNING, MY 86 Y/O FATHER WAS INVOLVED IN A CAR ACCIDENT DRIVING BACK TO HOTEL FROM CHURCH SERVICES. THIS WAS AROUND 10:30 AM. HE ALSO WAS NOT SURE WHERE HE WAS!!!! (luckily it was car vs concrete divider) MY HUSBAND AND I HAD... Read more

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