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    • Policy for the use of pool1
    • Reservation process1
    • Terrible customer service1

  • Jul 17
  • Hotels and Resorts
  • Kenosha, Wisconsin
  • Comfort Inn Kenosha
  • REVIEW RATING 4/5

FRAUDULENT BUSINESS PRACTICES! ILLEGAL/UNDOCUMENTED CREDIT CARD CHARGES!! DO NOT GIVE THEM YOUR CREDIT CARD!!!!! I checked in the hotel with six families for family reunion. When we arrived and they informed us the pool was closed for 24 hours. We considered changing hotels because we were looking forward to using the pool with our children, but the manager assured us the hot tub was open and... Read more

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  • Jun 20
  • Hotels and Resorts
  • Fresno, California
  • Hotel Accommodation
  • 7
  • REVIEW RATING 4/5

We stayed at Comfort Inn in Oakhurst while attending a friends wedding. We were in a rush to get ready and then realized the water in the room had been shut off! My boyfriend went to complain and the staff said they had shut it off for repair and couldnt turn it back on. When pressed, they did turn it on and brown (***?) water was all that came out! We opted not to shower and almost missed the... Read more

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  • Jun 13
  • Hotels and Resorts
  • Texarkana, Arkansas
  • Hotel Room
  • 4
  • REVIEW RATING 3/5

I have been staying here for 2 yrs I've watched a new beautiful go to *** Hot tub hasn't worked for a year the pool water is like a green pond weeds everywhere outside. Rooms arnt clean. Hair in tubs beds. Sticky cabinets and night stands getting nastier everyday. This place is full of employee friends , family, and kids running around and hanging out. Hope corpora saves this hotel before it's... Read more

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  • May 30
  • Hotels and Resorts
  • North Ridgeville, Ohio
  • 8
  • REVIEW RATING 3/5

Comfort Suites in Copperas Cove, Texas and all over the U.S., also dba:Choice Hotels.? Please, for the love of God stay Away from ALL COMFORT SUITES! !!They overbill, make false accusations see for yourself...google them. Look at Consumer Affairs website. Heck, their Mgr. Told me what site to report them on!!! No lie. Stayed 3 days and I was billed like I was at a 5 star hotel!!!! So sorry I... Read more

Was this review helpful? 1 0

Was starting at comfort inn in Warsaw indiana and the bed bugs was horrible five rooms was infected forsure that was just who was with us pissed they wouldn't even refund us are money Add comment

  • Feb 08
  • Hotels and Resorts
  • Whitehall, Michigan
  • Pool
  • 25
  • REVIEW RATING 4/5

My boyfriend was staying at the hotel because his house burnt ... he needed rest got everything but rest.. was told the pool was available but the hotel had it rented out for parties and church groups ... when he asked about using the pool he was told he still could just go in there with all the kids in there he was not happy and wouldn't go in with all the girls in there ... on another occasion... Read more

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  • Jan 09
  • Hotels and Resorts
  • Snellville, Georgia
  • Room
  • 21
  • REVIEW RATING 4/5

Hotel: Comfort Suites at Gwinnett Place, 3700 Shackleford Rd, Duluth GA 30096. They over charged me by over $700. I paid for 10 rooms. I used 8. They claimed that I would be reimbursed for the unused rooms, instead I noticed an additional charge of $700. The manager, Gregory Hughes, even sent me a statement with the credit, yet the money never reached my account. This has been since June 2014. ... Read more

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  • Dec 27, 2014
  • Hotels and Resorts
  • Atlanta, Georgia
  • Hotel Room
  • 1
  • 1
  • 16
  • REVIEW RATING 3/5

Haddent booked this room 2 min went inside paid for room then found out on juzzisi asked to cancel was told I couldn't get any money back would be charged full price anyway. This sucks I'll never stay here again other motels sme price have jacuzzi and pool combo. Not this one Read more

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  • Oct 27, 2014
  • Hotels and Resorts
  • Brady Lake, Ohio
  • Customer Treatment
  • 16
  • REVIEW RATING 4/5

Comfort Inn & Suites (PA 450) MANGER DINA AN ABSOLUTE DISGRACE TO CUSTOMER SERVICE! TREATS GUESTS LIKE CRIMINALS OUT TO GET AWAY WITH SOMETHING; LIKE WHAT WE PAID FOR!!!) UNBELIEVABLY INSULTING, RUDELY DISMISSIVE, MAKING-EXCUSES-FOR- FALSE CHARGES & BLAMING THE CUSTOMER, FOR UPSELLING A JACUZZI ROOM WHICH DIDNT WORK EITHER DAY OF MY STAY. Ive run MANY hotels MYSELF, & would NEVER... Read more

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  • Oct 24, 2014
  • Hotels and Resorts
  • Saugus, Massachusetts
  • Jacuzzi Room
  • 1
  • 1
  • 23
  • REVIEW RATING 4/5

Upcharged $60 for a Jacuzzi room for two days; first day NO hot water due to downed water heater I WASN'T told about. Second day JETS didn't work due to maintenance men FORGETTING to reset them after fixing water temp SLIGHTLY Was REFUSED when asked to speak with Manager B4 leaving; was told I'd receive a call which never came - I called back twice, @ given hours of 10-3; both sales mngr... Read more

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