2.4
  • Equiptment1 votes
  • Reservation Process1 votes
  • Policy for the use of pool1 votes
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  • Feb 08
  • Hotels and Resorts
  • Whitehall, Michigan
  • Pool
  • 9
  • REVIEW RATING 4/5

My boyfriend was staying at the hotel because his house burnt ... he needed rest got everything but rest.. was told the pool was available but the hotel had it rented out for parties and church groups ... when he asked about using the pool he was told he still could just go in there with all the kids in there he was not happy and wouldn't go in with all the girls in there ... on another occasion... Read more

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  • Jan 09
  • Hotels and Resorts
  • Snellville, Georgia
  • Room
  • 11
  • REVIEW RATING 4/5

Hotel: Comfort Suites at Gwinnett Place, 3700 Shackleford Rd, Duluth GA 30096. They over charged me by over $700. I paid for 10 rooms. I used 8. They claimed that I would be reimbursed for the unused rooms, instead I noticed an additional charge of $700. The manager, Gregory Hughes, even sent me a statement with the credit, yet the money never reached my account. This has been since June 2014. ... Read more

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  • Dec 27, 2014
  • Hotels and Resorts
  • Atlanta, Georgia
  • Hotel Room
  • 1
  • 1
  • 10
  • REVIEW RATING 3/5

Haddent booked this room 2 min went inside paid for room then found out on juzzisi asked to cancel was told I couldn't get any money back would be charged full price anyway. This sucks I'll never stay here again other motels sme price have jacuzzi and pool combo. Not this one Read more

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  • Oct 27, 2014
  • Hotels and Resorts
  • Brady Lake, Ohio
  • Customer Treatment
  • 13
  • REVIEW RATING 4/5

Comfort Inn & Suites (PA 450) MANGER DINA AN ABSOLUTE DISGRACE TO CUSTOMER SERVICE! TREATS GUESTS LIKE CRIMINALS OUT TO GET AWAY WITH SOMETHING; LIKE WHAT WE PAID FOR!!!) UNBELIEVABLY INSULTING, RUDELY DISMISSIVE, MAKING-EXCUSES-FOR- FALSE CHARGES & BLAMING THE CUSTOMER, FOR UPSELLING A JACUZZI ROOM WHICH DIDNT WORK EITHER DAY OF MY STAY. Ive run MANY hotels MYSELF, & would NEVER... Read more

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  • Oct 24, 2014
  • Hotels and Resorts
  • Saugus, Massachusetts
  • Jacuzzi Room
  • 16
  • REVIEW RATING 4/5

Upcharged $60 for a Jacuzzi room for two days; first day NO hot water due to downed water heater I WASN'T told about. Second day JETS didn't work due to maintenance men FORGETTING to reset them after fixing water temp SLIGHTLY Was REFUSED when asked to speak with Manager B4 leaving; was told I'd receive a call which never came - I called back twice, @ given hours of 10-3; both sales mngr... Read more

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  • Oct 20, 2014
  • Hotels and Resorts
  • Fulton, Illinois
  • Hotel Reservation
  • 21
  • REVIEW RATING 4/5

We called (844)560-4617 to make reservations with the Comfort Inn in Fulton Ill for Oct 26th. The first call we talked with a lady, we were put on hold while she went to check on the 5070 points that we have and see if they could be used. Before she returned the phone hung up. Called back and spoke to a man. Gave all the information again. We were put on hold again while he checked on what our... Read more

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  • Oct 14, 2014
  • Hotels and Resorts
  • Bad Smell
  • 18
  • REVIEW RATING 4/5

My husband and I booked and stayed at the Comfort Inn in Orlando. Address: 7675 w irlo Bronson Hwy Kissimmee, FL 34747. We were told prior that the room #439 that was assigned to us was one of the best they have. After dinner we took our usual walk and return to our room. We laid down on the bed near the door. At about 2:30 am I smelled a STRONG SMELL OF URINATION. The longer we were there the... Read more

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  • Sep 27, 2014
  • Hotels and Resorts
  • Gurnee, Illinois
  • Hotel Accommodation
  • 23
  • REVIEW RATING 4/5

It was so bad there is no way to explain it in only 100 words.As soon as we got here the manager told me and my wife that our great uncle had a few days to fax information relating to our stay and then the following day the same manager told us we had untill 3pm to fax the information even after we paid 380.00 for a week stay or we had to leave. He was more than rude. On top of it the maids don't... Read more

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  • Aug 15, 2014
  • Hotels and Resorts
  • Hotel Reservation
  • 20
  • REVIEW RATING 3/5

I basically had lost my credit card and someone made reservations to stay at Comfort Inn and Suites in Porter Indiana. I cancelled the reservation as soon as I saw it on my debit card app. I contacted "Bob" the hotel manager and he never wanted to speak to me nor refund my money even though no one stayed in the suite and the reservation was cancelled. The staff was all very rude on the phone and... Read more

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  • Aug 04, 2014
  • Hotels and Resorts
  • Birmingham, Alabama
  • Unliveable Accomodation
  • 167
  • REVIEW RATING 5/5
Comfort Inn - horrible hotel
1 of 10

I stayed at the comfort in in Birmingham Alabama on colonnade parkway. this was by far the WORST hotel i have EVER been in. just a list of what was wrong 1. the carpet around the wall was off 2. the refrigerator was cracked 3. there was some lonely baseboard molding on top of the refrigerator. 4. the dust alone besides the refrigerator was almost an inch thick. 5. the air conditioner was being... Read more

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